SemanticEdge is an innovative leader in the development of spoken dialog systems for automated services.

 

Machines that understand people: SemanticEdge Dialog Systems

”Please press 1 if you...“: Fortunately, the days of the first generation of so-called ”IVR systems“ are numbered. And no wonder... after all, who wants to be treated like a machine?

Thankfully the technology is now ready for natural language dialogs that better understand what people want. Supported by a new generation of dialog technology, SemanticEdge is developing modular spoken dialog systems that regard the user as a dialog partner and enable natural language dialogs to be conducted in top quality.

The result: High customer satisfaction, the maximum level of automation and a high return-on-investment.

Our Range of Products & Services

SemanticEdge is an innovative leader in the development of spoken dialog systems for automated services. SemanticEdge develops turnkey solutions for Banks and Insurance Companies, Telecommunication, Logistics and Mail Order, and Public Transport.

SemanticEdge also develops applications for cross-industry processes such as: Natural language pre-qualification, Personal Assistant, Call Handling, or Contests and address registration.

SemanticEdge offers a complete range of services from planning to development to the operation of speech applications.

SemanticEdge applications have repeatedly been honored with the coveted VOICE Awards.

4 Nominations – 1 VOICE Award

SemanticEdge wins Voice Award 2008

New press releases

Personal Assistant

The Personal Assistant received the „Best Innovation Award 2006“ for being „the voice application with the most excellent technical realisation“.

Press reviews (German)

Current Topics

Resounding throughout the land: Sound Branding and Corporate Voice.